RETURN & REFUND POLICY

At FRAGRANZ FABLES, all fragrance products are sold on a No Return and No Refund basis.

1. No Returns

Due to the nature of fragrance products and hygiene considerations, we do not accept returns once an order has been placed and processed.

Customers are advised to carefully review:

• Product name
• Product size
• Quantity
• Product description
• Fragrance information

before completing their purchase.

2. No Refunds

All sales are final. No refunds will be issued for change of mind, personal preference, fragrance preference, or incorrect product selection by the customer.

3. Wrong Product Ordered

Customers are responsible for checking their order details before completing payment.

If a customer orders the wrong fragrance, size, or quantity, the order will not ordinarily be eligible for return or refund.

4. Opened or Used Products

Opened, used, sprayed, or otherwise handled fragrance products are not eligible for return or refund.

5. Damaged or Incorrectly Delivered Orders

If you receive a package that appears damaged or an item that does not correspond to your confirmed order, please contact us promptly at:

[your email address]

Please provide:

• Order number
• Photographs of the package
• Photographs of the product received
• Description of the issue

Any such case will be reviewed individually.

6. Customer Responsibility

Customers are encouraged to verify their order details before completing payment.

By completing a purchase, you acknowledge and agree to this No Return & No Refund Policy.